Proof of Delivery (POD)
Proof of Delivery (POD)
A comprehensive Proof of Delivery (POD) solution has become increasingly more critical as customers demand higher levels of service. Gone are the days when a POD solution needed merely to track the pick-up and drop-off of a parcel’s journey. Today, same-day delivery is close on the heels of next-day delivery, and shipments extend beyond parcel packages to any delivery that needs to be tracked ranging from pepperoni pizzas to penitentiary prisoners. In addition, customers have increased expectations. They expect to see their shipment en route, to be notified via text the moment it arrives and they appreciate details including photos regarding the condition it came in. Today a POD system is crucial to helping you secure repeat business and retain happy customers.
There are many benefits a Proof of Delivery solution offers businesses of all sizes. In addition to pick-up, en route and delivery confirmation, POD systems help shippers trim time, distance and cost from shipping orders. Through better load and route optimization, real-time inventory and supply chain visibility, and seamless integration with enterprise software and hardware, a robust POD solution will give visibility from the floor to the door.
What to look for in a robust Proof of Delivery solution
Since delivery tracking requirements vary from one business to the next, the most crucial aspect to consider when choosing a proof of delivery solution is to select one that is customized to the needs of your customers and your business.
Every solution we design for our clients takes into consideration:
- Their budget
- Their long-term growth initiatives
- What they ship
- Where they ship from and where they are sending to
- Their workers in the field
- Their customers
- Their current and future supply chain software
- Their current and future mobile hardware
- The skill set of their IT staff
- Many other factors
Essential components of a solid Proof of Delivery solution include:
Automated Data Capture
Real-time, Secure Communications
Mobile Hardware / Software Support and Training
Companies that have incorporated our POD Solution:
Taking the First Step
To make an informed decision, you need expert advice.
Contact us via our website, by email or phone to schedule a time to talk. We’ll be happy to answer any questions you have and to give you food for thought as you explore investing in a proof of delivery solution for your company.